FAQs

1. How long does shipping take?

Shipping times may vary depending on your location. Generally, it takes about 7-14 business days for your order to arrive. Please note that international orders may take longer due to customs clearance.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for your convenience.

3. Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

4. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please refer to our refund policy for more details.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please note that additional customs fees and import duties may apply. These fees are the responsibility of the customer and are not included in the shipping cost.

6. How can I contact customer support?

You can contact our customer support team by emailing us at info@argoavenue.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

7. Are your products safe for children?

Our products are generally safe for children. However, some products may contain small parts that could pose a choking hazard. Please read the product descriptions and age recommendations carefully before making a purchase.

8. Can I cancel or change my order?

If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to make any changes or cancellations.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us for more information and pricing.

10. What is your refund policy?

Our refund policy allows for returns within 30 days of receiving the item. To be eligible for a refund, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more details.